Call (513) 352-4900 - To report a sewer backup, 24 hours a day, 7 days a week. Or, you can place your service request online.
Call (513) 352-4292 - To get information about sewer backup prevention.
Call (513) 771-5246 - For help filing a claim with your insurance for sewer backup damages, or filing a claim with the City of Cincinnati for damages not covered by your private insurance. (State law requires that you use private insurance first.)
If you have question that the Metropolitan Sewer District cannot answer, you can call the SBU Ombudsman with the Legal Aid Society of Greater Cincinnati at (513) 362-2801.