Resources & Reports

Sewer Backup? Call us FIRST at: (513) 352-4900

SBU Program Stats

  • View our SBU Program Stats report for information on the number of properties served by our program since its inception. This report is updated monthly.

 

Prevention and Protection Tips

 

Videos

 

Brochures

 

Folletos en Español (Brochures in Spanish)

 

Do Your Part Cincinnati

MSD created the Do Your Part Cincinnati digital experience to help kids (young and old) learn about their sewer system.  Click Puddles the cat to watch the video, play the game, and read more about how to do your part.

SBU_Group_Report_October_2018.pdf (233.30 kb)

  • Contact the SBU Program

    Report a sewer backup

    Call (513) 352-4900 24/7
    Submit an online report

    Note: Please report your sewer backup within 24 hours of discovery to be potentially eligible for reimbursement of damages.

    Cleaning Services

    Call (513) 244-5100
    Learn more...

    Filing a SBU Claim

    Download the SBU claim form
    Learn more...
    Call (513) 244-5100 for help with your claim

    MSD Prevention Program

    Call (513) 352-4288
    Learn more...

    Videos (Customer Education)

    Learn more...

    Resources & Reports

    Learn more...

    SBU Ombudsman with the Legal Aid Society of Greater Cincinnati

    Call (513) 362-2801

SBU Site Search:

MSD Home    Customer Service    City of Cincinnati    Hamilton County    Project Groundwork

Understanding Sewer Backups

How to Prevent a Sewer Backup